When you accept or reject a verification, the verification status is updated in the Passbase Dashboard and reflected on the API. This initiates the VERIFICATION_REVIEWED webhook event that you can use to trigger actions in your system.
Getting Started
Verifications can be manually or automatically reviewed from your Dashboard, depending on your project settings. Once you have either approved or declined a verification, the VERIFICATION_REVIEWED webhook event fires, sending a signal to your system that a verification has been reviewed. For more information on how to use the webhook, please refer to our documentation.
Approved
When a verification is approved, the status of the verification is updated in the Passbase system. This initiates the VERIFICATION_REVIEWED webhook, which you can use to trigger actions in your system. The most common event a status of Approved will trigger is allowing an individual to continue with onboarding or granting additional permissions to their account.
Declined
When a verification is declined, the status of the verification is updated in the Passbase system, initiating the VERIFICATION_REVIEWED webhook, which you can use to trigger actions in your system. Usually, a rejection will stop the individual from continuing the onboarding process.
If the user's verification was rejected due to end user error, you can ask the user to re-verify their identity by completing a new verification. Simply click Trigger New Check button in the Identity Auditor to send the user an email requesting they complete another verification. We will then update you once the user submits a new verification.