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What happens when I approve or reject a verification?

When you accept or reject an individual, the verification status is updated in the Passbase dashboard and system. This initiates a webhook that you can use to trigger actions in your system. 

Webhooks can be used to send a signal to your system that a verification has been completed. For more information on how to use the webhook, please refer to our documentation

Approve

When you click Approve, the status of the verification is updated in the Passbase system. This initiates a webhook, that you can use to trigger actions in your system. The most common event an 'Approve' will trigger is allowing an individual to continue with on-boarding or granting additional permissions to their account.

Reject

When you click Reject ,the status of the verification is updated in the Passbase system, initiating a webhook that you can use to trigger actions in your system. Usually, a rejection will  stop the individual from continuing in the on-boarding process.

If you'd like, you can ask rejected users to re-attempt their verification, just click Resend in the pop-up notification to send them an email. We'll update you once they submit a new verification.