How to verify yourself as a user

  1. Click the Verify Me button
  2. Select your preferred language from the drop-down menu
  3. If you are not on a mobile device, click Continue to move the verification to your mobile device if possible.
    • Choose which method you would like to redirect to mobile. Either through a QR code, by email link, or by SMS message
  4. Once on your mobile device, click Start
  5. Agree to Terms of Use and Privacy Policy and click Continue
  6. Enter your email address and click Continue
  7. Follow the instructions to record your selfie video
  8. Select what country your ID document is from
  9. Choose the document type you want to scan, and click Continue
  10. Follow the instructions to automatically capture your document
    • If you are struggling to automatically capture your document, click the Trouble scanning the document? Click here. button at the top of the screen 
  11. Click Confirm to securely transfer your information
  12. Click Finish


Notes: If you continue to struggle, contact the business you are trying to get verified for. They should be able to assist. Passbase is unable to provide direct support to end users.