How long do you store my users' data?

We collect the least amount of data needed to legally verify user identities and allow users to choose when we delete their personal data.

Passbase stores the verification data on the dashboard for 3 years, as long as the user does not submit a removal request prior to this. After the 3 year point, all transactions are hashed, encrypted, and archived for the life of the end user.

Welcome To Passbase


If you would like to request that we delete a user's account and information, please reach out to our support team.


Want to learn more? Click here and read our full privacy policy. Have any other questions? Feel free to reach out to our support team.