What is the overall factor and how is it calculated?

The overall factor is a percentage that shows the trustworthiness of a verification

We also call the total score a trust score. It's the ultimate threshold for deciding to accept or reject a user. 


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We use three factors to evaluate the total score:

  1. Liveness
  2. Facematch
  3. ID authenticity 

You'll find total scores for each verification listed in your dashboard.


Questions? You can always reach out to our support team