What is the total score and how is it calculated?

The total score is a percentage that shows the trustworthiness of a verification

We also call the total score a trust score. It's the ultimate threshold for deciding to accept or reject a user. 


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We use three factors to evaluate the total score:

  1. Liveness score
  2. Facematch score
  3. ID authenticity score

You'll find total scores for each verification listed in your dashboard. You can also see the average total score of all of your users:


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Questions? You can always reach out to our support team