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Help Center
General Information
Getting Started
General Information
Verifications
Automation & Reviews
International Support
Product Features
Integration Support
Integration Methods
API & Webhooks
Customization
Account Management
Account Information & Settings
Access & Security
Team & Users
Billing & Subscription
Privacy and Security
Legal
Security
General Information
Learn about our company and service
Verifications
What is a verification?
What data do I receive when users complete a verification?
How long does the verification process take?
How do I ask a user to attempt their verification again?
Automation & Reviews
How do I automate verification approvals?
What is the overall factor and how is it calculated?
What is a critical score?
What is the Liveness Detection?
What is Facematch Factor?
What is the ID Authenticity?
Why did my user's verification fail?
See more
International Support
What languages do you support?
What documents are supported?