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Help Center
General Information
Getting Started
General Information
Verifications
Automation & Reviews
International Support
Product Features
Integration Support
Integration Methods
API & Webhooks
Customization
Account Management
Account Information & Settings
Access & Security
Team & Users
Billing & Subscription
Privacy and Security
Legal
Security
General Information
Learn about our company and service
Verifications
What is a verification?
What data do I receive when users complete a verification?
How long does the verification process take?
Where do verifications come from?
How do I ask a user to attempt their verification again?
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Automation & Reviews
How do I automate verification approvals?
What is the total score and how is it calculated?
What is a critical total score?
What is the Liveness Score?
What is the Facematch Score?
What is the ID Authenticity Score?
Why did my user's verification fail?
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International Support
What languages do you support?
What documents are supported?
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